Do you have an office in New York?
No. We are a remote team with no New York office and no staff based in the city. Serann Marketing is a trading name of Serann LLC, a Wyoming company, and we work with New York businesses over video calls, email and shared dashboards.
How do you handle the time difference?
We work on UK hours, which overlap with the New York morning. Calls are booked for your morning, and much of the daily account work is done before your day starts. Questions sent in your afternoon are picked up first thing the next UK morning.
Do you run ads in Spanish?
Yes, where your customers search in Spanish. Spanish campaigns run separately from English ones, with their own keywords, ads and landing pages, and copy you approve before it goes live. Reports show each language on its own, so you can see what it returns.
Do you report in dollars?
Yes. Your account runs in your own currency, and reports show spend, revenue and return in dollars. Our published results are quoted in USD too: average ROAS of 9.40x on $805K of ad spend managed. Accounts run in GBP; figures converted to USD.
Who owns the ad accounts?
You do. Google Ads, Meta, Merchant Center and GA4 stay in your company's name, and we work through access you grant and can remove at any time. Every login, pixel and file stays with you if we part ways.
Is PPC the same as Google advertising?
Yes, mostly. PPC means pay per click: you pay when someone clicks your ad. Google Ads is the biggest PPC platform, but the same model runs on Microsoft Ads (Bing), Facebook and Instagram, TikTok and Amazon. For New York businesses we usually start with Google and add the others where they pay back.
How much should a New York business spend on Google Ads?
Enough to buy a meaningful number of clicks on the searches that sell, then more as the numbers prove themselves. We look at your margins, average order or lead value and the competition for your terms before suggesting a budget, and the budget calculator on our site gives a first estimate.
How soon will we see results?
Search ads can bring enquiries and sales within days of going live. The bigger gains come over the first two to three months, as tracking is fixed, wasted searches are cut and budget moves to what converts. You see every change and the effect in the monthly report.